WhatsApp for salons, spas and studios

Confirm bookings automatically, fill a cancellation with one quick message, and remind clients when they're due, whether you run a salon, a barber shop, a spa or a fitness studio.

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What you can send

Every message comes from your own WhatsApp number, and replies land in your Sonar inbox. A few examples:

Booking confirmed

Hi Naledi, you're booked for a cut and colour on Saturday at 10:00. Reply here if you need to move it.

Last-minute gap

We've had a cancellation: two slots open tomorrow at 2pm and 3:30pm. Reply here to grab one.

Time for your next visit

Hi Ayesha, it's been six weeks since your last appointment. Shall we book your next one?

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How Sonar helps

Confirmations from your booking app. If your booking app can send bookings to a web address, Sonar confirms each one on WhatsApp, from your number. How it works
Fill cancellations fast. Keep a group of clients who want last-minute slots, and send them one message when a gap opens.
Bring clients back. Tag clients after a visit, and a flow sends the rebooking message weeks later, with quiet hours and no more than 3 messages a week.
Keep the salon phone. Connect the WhatsApp Business app number you already use. Chats keep working on the phone and show up in Sonar too. How it works
Answers between clients. The AI Agent answers prices, opening hours and directions in your voice. Included from the Plus plan (R1,499 a month). How it works
POPIA-safe by default. Opt-in buttons, STOP handled automatically, and a consent record for every client. How it works

What it costs

Say you message 600 customers in a month, with 600 marketing messages and 400 updates. That fits the Starter plan at R349 a month. WhatsApp's own charges, paid to Meta from your card, come to about R436.

Plans start with a free trial of 50 contacts and 250 messages, with replies you type free, no card needed. Work out your own month with the calculator.

Questions

Our booking app already sends SMS reminders. Why WhatsApp?

Clients read WhatsApp, and they can reply. A "can I move to 3pm?" lands in your inbox as a chat instead of a missed call or an unread SMS.

Do we need a new number?

No. You can connect the WhatsApp Business app number your clients already have, and keep using the app on your phone. See Sonar with the WhatsApp Business app.

Can the whole team answer messages?

Yes. Every plan includes unlimited team members, and you can assign a chat to the right person.

Guides for this

Other industries

Need a hand?

Tell us about your business: email support@whats-hub.co.za or chat to us on WhatsApp, and we'll help you set it up.

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