# Sonar integrations

> Every app Sonar (a WhatsApp platform for South African businesses, by Whats-Hub) connects to, what each does and where to set it up. Web page: https://sonar.whats-hub.co.za/integrations

## Sales and CRM

- **HubSpot**: Puts the people who message you on WhatsApp into HubSpot as contacts (name, number, email), with a note of their tags that's updated when the tags change. Everyone, or only people with tags you choose. Set up: Settings > Connected apps > HubSpot. Paste a HubSpot service key.
- **Privyr**: Sends a contact to Privyr as a new lead the moment they get a tag you choose, such as "wants sales", with their name, number, tags and last message. Set up: Settings > Connected apps > Privyr. Paste your Privyr webhook link and the tags that send a lead.
- **Pricelyst**: Property buyers who follow a development or reserve a unit are tagged in Sonar, so flows can follow up on WhatsApp. Set up: Switched on by Sonar for Pricelyst customers. Ask us.

## Shops and payments

- **Shopify**: Brings in your customers and sends one abandoned-cart message to people who started checkout, didn't pay and agreed to marketing. Set up: Settings > Connected apps > Shopify.
- **WooCommerce**: Order updates on WhatsApp: you pick an approved update template for each order status, such as processing or completed, and Sonar sends it when the order changes. Set up: Settings > Connected apps > WooCommerce. Paste your store address and a WooCommerce REST API key.
- **Yoco and PayFast payment links**: Ask for payment inside a WhatsApp chat: Sonar makes a payment link on your own Yoco or PayFast account, sends it, and marks the chat paid when the money comes in. The money goes straight to you. Set up: Settings > Connected apps > Payment links, then Request payment in a chat.

## More ways for customers to reach you

- **Facebook Messenger and Instagram**: Messages to your Facebook Page and Instagram account land in the same team inbox as WhatsApp, and the AI Agent can answer them. Set up: Settings > Connected apps > Messenger and Instagram.
- **Website chat**: A chat box for your own website, answered by your AI Agent, with the chats in the same team inbox. Set up: Settings > Connected apps > Website chat. Paste one line of code into your site.

## Spreadsheets, automation and your own systems

- **Zapier and Make**: Connect Sonar to thousands of apps with no code: send WhatsApp messages from a till, shop or booking system, add contacts from forms and log new messages to a sheet. Set up: Use Sonar's API key and webhooks in a Zap or a Make scenario. Guide: https://sonar.whats-hub.co.za/guides/zapier-make-google-sheets
- **Updates from your other systems**: Your till, booking app or delivery tool calls a private web address and the customer gets an approved WhatsApp update, such as order ready or booking confirmed. Set up: Settings > Connected apps > Updates from your other systems. Guide: https://sonar.whats-hub.co.za/guides/order-and-booking-updates
- **Webhooks to your own system**: Sonar tells your CRM, booking or email system as things happen: new messages, delivery updates, RSVPs and opt-outs, signed so you know they came from Sonar. Set up: Settings > Connected apps > Your own system (webhook). Guide: https://sonar.whats-hub.co.za/developers

## AI assistants and developers

- **Claude and ChatGPT**: Check and answer your WhatsApp chats from Claude or ChatGPT: summaries, follow-ups, broadcast results and drafts, and replies you tell it to send inside WhatsApp's 24-hour window. Set up: My account > Your AI assistant: get a connect code. Guide: https://sonar.whats-hub.co.za/guides/whatsapp-in-claude-and-chatgpt
- **Developer API**: Send messages and templates from your own software, check delivery, and add or update contacts. Set up: Settings > Advanced > API keys. Guide: https://sonar.whats-hub.co.za/developers
- **Partner API**: For software platforms: connect your customers' WhatsApp numbers to Sonar from inside your product, at Sonar's standard prices with your own markup. Set up: Ask us to switch on partner access. Guide: https://sonar.whats-hub.co.za/partners